Customer-facing technical lead and solo SaaS founder. Own data migration,
implementation, and customer solutions at a B2B SaaS platform serving 2,000+
organizations. Independently shipped a subscription product to web and the
App Store in 126 days.
Experience
Founder & Product Lead, Poppycal
Southern Pines, NC · March 2026 – Present
Family organization SaaS (calendar, chores, meals, homeschool) for web, iOS and Android.
Took a product from first commit to live on the App Store in 126 days, solo,
with live Stripe billing at day 107, then to Google Play in September with
all three platforms at full feature parity.
Shipped an Instacart integration on their Developer Platform API, approved
into the developer program, adding one-tap grocery hand-off from the list,
any recipe, and the weekly meal plan on all three platforms.
Won a subscription-policy appeal after two App Store rejections, arguing a
Guideline 3.1.3(f) exemption rather than the link-out Apple suggested, which
would have disqualified the app. Approved in two days, preserving 15 to 30%
of subscription revenue.
Ran a 13-phase security audit before launch and remediated 42 of 51 findings,
including three critical vulnerabilities.
Diagnosed a shipped Kid Mode defect as systemic code duplication rather than
a coding error, then built an automated CI gate so that class of failure
fails the build.
Specified and reviewed all work as a non-engineer, directing an AI coding
agent from written tickets across 181 tickets and 342 pull requests.
Lead Customer Solutions & Data Migration Manager, Shelterluv
Remote · 2021 – Present · B2B/B2C SaaS
Own new-customer data migration end to end: built a PowerQuery template
framework used across almost 1,000 onboardings and millions of records,
cutting per-customer data prep from days to under one hour.
Absorbed and resolved the customer-facing fallout as 2,000+ organizations
moved from Shelterluv Classic onto the rewritten 2.0 platform, triaging bug
reports at volume through the cutover.
Rebuilt the help center, 800+ articles down to 250 plus 100+ videos.
Support questions fell 12% as customers grew 52%.
Ran 100+ live product demos and technical onboarding sessions for new customers.
Concurrent: Product Management rotation, June – December 2024.
Embedded with product for six months during 2.0 hardening in addition to the day
job, logging 600+ QA issues and grooming a 1,000+ ticket backlog alongside
engineering.
Accounts Receivable Property Manager, The Preiss Company
Charlotte, NC · 2016 – 2021
Built a financial tracking system for 1,200+ residents, replacing manual
processes and improving payment compliance.
Education
University of North Carolina at Charlotte · 2016 – 2018 · Coursework toward B.S., Marketing